Telstra crowd support online chat

Join us to get support and advice about products and services, discuss the latest products and share your knowledge. Telstra 24xPre-Paid Live Chat Team. Why have they replaced it that ridiculous Virtual Assistant Codi which in most instances is absolutely useless in helping with queries?


Telstra crowd support online chat

This thread is now archived and closed to new comments. Some of the links and information provided in this thread may no longer be available or relevant. If you have a question please post a new topic. I have just tried to use online chat.


I am very worried that there is something wrong. The person Raymond demanded my drivers license. He sent me a sms code and claimed that I had wrong entered the code in the chat.


I had another person verify that the code. It sounds like you may be trying to access live chat from a handset, would that be correct? Cant find the connection anywhere. You may experience delays getting through to our customer service team to resolve your issue.


Auto-suggest helps. ACCOUNT SERVICES MANAGE YOUR ACCOUNTS AND SERVICES ONLINE We have a huge range of online account management tools. Update account details’ in the subject line. Click through to pay your bill online. Locate your nearest store.


Raise a query or chat live with our hour online support team. Recharge your service. Purchase Plus Packs. No thanks, take me to the web version of My Account.


BIGPOND TECHNICAL SUPPORT. I currently have a post-paid account and want to change to a pre-paid plan (25GB plan). Slide your finger downwards starting from the top of the screen.


Telstra crowd support online chat

Press the settings icon. Follow the instructions on the screen to request a call. Go to ‘Billing’ tab and click on ‘ online bill’ application 3. I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guideexplains how everything works on here and you should also check out our Community Guidelines. To recharge your pre-paid service, simply enter the mobile number that you want to recharge and hit enter.


We do our best to provide accurate real time updates for restoring your service. Videos and photos are stored for days. I was told this would take 24–hours but 1½ weeks later it is still not done. Support and Live chat Frustrating night.


Telstra crowd support online chat

NBN order update on Optus App says we will be contacted today, but nothing. I would call support.

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