Office of fair trading complaint form

Its responsibilities have been passed to a number of different organisations. Please check our website for information about retail trading in NSW. What is fair trade office?


Have you lodged a claim with a Tribunal or a Court regarding this matter? To find your local trading standards office If you would like to contact your local authority trading standards service, please enter your postcode on the Find my Council page of the. Businesses can also check to make sure they’re. Consumer protection and rights for goods and services - returning faulty goods, consumer credit, credit and store cards, refunds.


Paper complaint form. If you would like to lodge a complaint about a Queensland business and cannot access the online complaint form, you can download and complete the paper complaint form (PDF , 120KB) and mail it to us. DM with the reference number and the full name that you lodged the complaint und. Director of the Office of the Building.


Office of fair trading complaint form

GENERAL COMPLAINT FORM Please contact the Retailer or Supplier about your complaint before you complete this form. Please note: most complaints we receive do not proceed to court as they do not involve a breach of. Trading Standards office near you. You may wish to discuss the matter before making a Complaint.


These include cancellations by airlines, cruise ships, package holiday operators and other travel service providers. Other contact options. Lodge your complaint online.


Complaint form (PDF, 23 KB) Client complaint management policy (PDF, 17 KB) About us. In summary our work involves enforcing criminal consumer protection legislation and advising on civil consumer legislation. The Work of the Office. Some consumer organisations, such as the Indigenous Consumer Assistance Network can help you fill in the complaint form , but you will need to sign it yourself.


Checklist for making a complaint. Check whether you meet the criteria for the Ombudsman to look into your complaint. How we deal with complaints. Have a look at the process by which the Ombudsman deals with complaints.


Who else can help you. Customer details 2. Details of other person or supplier involved in this complaint 3. Please follow the instructions contained in the form. Please use this form to tell us about your complaint – so we can see if we’re able. If you’re not sure about anything – or have difficulties filling in this.


Corrective action will then be taken to prevent a recurrence. Fair trading – preventing traders from acting unfairly against buyers, including unfair contract terms and the restriction of consumers’ rights. Find specific advice on unfair delivery charges here. Open the complaint form. Note: This form has four stages and you have minutes to complete each stage.


Office of fair trading complaint form

Each stage automatically refreshes after minutes and clears all data. We will assess the information you have provided us.

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